97pkr Privacy Policy

This Privacy Policy ("Policy") is issued by 97pkr ("97pkr", "we", "us", "our") and governs the collection, processing, storage, and disclosure of personal data relating to registered players, prospective players, and visitors to the 97pkr platform at https://97pkr.pro ("Platform").

By registering a 97pkr account or continuing to use the Platform, you acknowledge that you have read and understood this Policy in its entirety. This Policy forms part of the 97pkr Terms and Conditions and should be read alongside the Responsible Gaming Policy. Where this Policy uses the term "personal data", it refers to any information that identifies or is capable of identifying you as an individual, including your name, mobile number, email address, CNIC number, device identifiers, and financial account details.

97pkr is committed to handling your personal data responsibly and in accordance with applicable international data protection standards. If you have any questions about this Policy or about how your data is handled, please contact our support team at [email protected].

97pkr collects the following categories of personal data from players and platform visitors:

97pkr does not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information except where strictly required for responsible gaming assessments or legal compliance, and only with your explicit consent where required by applicable law.

97pkr collects your personal data through the following means:

• Direct interactions: When you register a 97pkr account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion, you directly provide us with personal data.
• Automated technologies: When you visit the 97pkr platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. Please refer to Section 9 (Cookies & Tracking) for full details.
• Third-party verification providers: Where you submit KYC documentation, 97pkr may use third-party identity verification services to authenticate the documents you provide. These services return a verification result to 97pkr; they do not retain your documents on behalf of 97pkr.
• Payment processors: When you make a deposit or withdrawal via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT TRC20, the relevant payment processor shares transaction reference data with 97pkr to confirm payment status.
• Fraud and AML screening services: 97pkr may receive risk signals and screening results from third-party compliance service providers as part of our anti-money laundering and fraud prevention obligations.

97pkr uses your personal data for the following purposes:

• Account creation and management: To register your 97pkr account, verify your identity, manage your PKR wallet balance, and maintain accurate account records.
• Payment processing: To process deposits and withdrawals via your chosen payment method and to reconcile transactions against your account balance.
• KYC and age verification: To verify that you are at least 21 years of age and to confirm your identity in compliance with our international gaming licensing obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, and other security threats to your account and to the platform.
• Responsible gaming: To monitor your gaming activity for indicators of problem gambling behaviour and to facilitate the responsible gaming tools available in your account, including deposit limits, cooling-off periods, and self-exclusion.
• Customer support: To respond to your support enquiries, resolve disputes, and maintain records of communications for quality assurance purposes.
• Promotions and bonuses: To administer bonus offers and promotions you have opted into and to assess your eligibility for promotional offers.
• Platform improvement: To analyse usage patterns and technical performance data to improve the 97pkr platform experience for all players in Pakistan.
• Marketing communications: Where you have provided consent, to send you emails and SMS messages about new games, promotions, and platform updates. You may withdraw consent at any time.
• Legal and regulatory compliance: To comply with our obligations under applicable anti-money laundering regulations, international gaming licensing conditions, and any lawful requests from regulatory or law enforcement authorities.

97pkr processes your personal data on the following legal bases:

• Contractual necessity: Processing your identity, contact, financial, and transaction data is necessary to fulfil our contractual obligations to you under the 97pkr Terms and Conditions — including account management, payment processing, and customer support.
• Legal obligation: Certain processing activities — particularly KYC identity verification, age verification, AML transaction monitoring, and regulatory reporting — are required by our international gaming licensing obligations and applicable financial crime prevention regulations.
• Legitimate interests: 97pkr processes technical and usage data on the basis of our legitimate interests in maintaining platform security, detecting fraud, preventing money laundering, and improving the gaming experience for Pakistani players. We balance these interests against your privacy rights and do not process data in ways that are disproportionate or unexpected.
• Consent: Where we send you marketing communications by email or SMS, or where we set non-essential cookies on your device, we do so on the basis of your freely given consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

6.1 Who We Share Data With. 97pkr does not sell, rent, or trade your personal data. We may share your personal data only with the following categories of recipients, and only to the extent strictly necessary for the stated purpose:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 network operators receive the transaction data necessary to process your deposits and withdrawals.
• KYC and identity verification providers: Third-party identity verification services receive copies of your identity documents solely for the purpose of confirming your identity and age on behalf of 97pkr.
• Fraud and AML compliance providers: Third-party compliance screening providers receive the minimum data necessary to conduct fraud and AML risk assessments in line with our licensing obligations.
• IT and infrastructure providers: Cloud hosting and data storage providers that power the 97pkr platform infrastructure process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Where required by law, court order, or regulatory directive, 97pkr will disclose personal data to the relevant authority. We will notify you of such disclosure where we are legally permitted to do so.
• Professional advisers: Legal, accounting, and auditing professionals who are bound by professional confidentiality obligations and who require access to data to provide their services to 97pkr.

6.2 No Third-Party Marketing. 97pkr does not share your personal data with third-party marketing companies, advertising networks, or data analytics firms for the purpose of targeting you with advertising on other platforms or services.

7.1 Cross-Border Processing. As an internationally licensed gaming operator, 97pkr may store and process your personal data on servers located outside Pakistan. Where such transfers occur, 97pkr takes appropriate steps to ensure your data is protected to a standard equivalent to the protections applicable in your country of residence.

7.2 Safeguards. International transfers of personal data by 97pkr are protected by one or more of the following safeguards: contractual data protection clauses binding the recipient to handle your data securely; transfer to jurisdictions that provide an adequate level of data protection under applicable international standards; or other legally recognised transfer mechanisms as applicable.

7.3 Payment Data. When you make a payment via JazzCash, EasyPaisa, or a Pakistani bank, transaction data is processed within Pakistan's local financial infrastructure in accordance with the policies of the relevant payment provider. 97pkr does not receive or store full payment card or mobile account credentials.

8.1 Retention Periods. 97pkr retains your personal data only for as long as is necessary for the purposes described in this Policy, or as required by our international gaming licensing obligations and applicable law. The following indicative retention periods apply:

8.2 Deletion. Upon expiry of the applicable retention period, 97pkr will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual. Where anonymisation is applied, the resulting data may be retained indefinitely for statistical and analytical purposes.

9.1 What Are Cookies. Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit, such as your login session and language preferences. 97pkr uses cookies and similar technologies including web beacons and local storage objects on the 97pkr platform.

9.2 Types of Cookies We Use.

• Essential cookies: These are strictly necessary for the 97pkr platform to function. They enable core features such as login session management, security token verification, and your PKR wallet balance display. The platform cannot function without these cookies and they cannot be disabled.
• Functional cookies: These remember your preferences such as your selected language, display settings, and responsible gaming tool configurations. Disabling these cookies may affect the functionality of your 97pkr account.
• Analytics cookies: These collect anonymised data about how players use the 97pkr platform — such as which games are most popular and how players navigate between pages. This data is used solely to improve the platform and is not shared with third-party advertising networks.

9.3 Managing Cookies. You can manage non-essential cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and be notified when a new cookie is set. Please note that disabling certain cookies may affect your ability to use parts of the 97pkr platform, including the login function.

9.4 No Advertising Cookies. 97pkr does not use third-party advertising or retargeting cookies. We do not share browsing data from the 97pkr platform with external advertising networks or social media platforms for the purpose of targeting you with advertisements elsewhere on the internet.

Subject to applicable law and our regulatory obligations, you have the following rights in relation to your personal data held by 97pkr:

• Right of access: You may request a copy of the personal data 97pkr holds about you, along with information about how it is used.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct it. For account details, you may update certain information directly within your 97pkr account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to our legal obligation to retain certain data for regulatory compliance purposes.
• Right to restrict processing: You may request that we restrict the processing of your personal data in certain circumstances, for example while a correction request is being assessed.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
• Right to object: You may object to processing of your personal data based on our legitimate interests where you have grounds relating to your particular situation.

To exercise any of the above rights, please contact the 97pkr support team. We will acknowledge your request within five (5) business days and aim to respond substantively within thirty (30) days. We may ask you to verify your identity before processing a data rights request.

11.1 Minimum Age. 97pkr strictly prohibits access to its platform by persons under twenty-one (21) years of age. The 97pkr platform is designed for and marketed exclusively to adults who meet the minimum age requirement. We do not knowingly collect personal data from individuals under the age of 21.

11.2 Discovery of Underage Registration. If 97pkr discovers or has reasonable grounds to believe that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the personal data associated with the underage registration, and return any deposited funds to the payment source used, net of any gaming losses incurred during the period of underage access.

11.3 Parental Responsibility. Parents and guardians are encouraged to use device-level parental controls and filtering software to prevent minors from accessing online gaming platforms including 97pkr. If you believe a minor in your household has accessed 97pkr, please contact our support team immediately.

12.1 Technical Safeguards. 97pkr implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) protocols;
• Encryption of sensitive data at rest using industry-standard symmetric encryption;
• One-way cryptographic hashing of account passwords — 97pkr support staff cannot view your password;
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis;
• Automated fraud detection and anomalous login monitoring systems;
• Regular security assessments and penetration testing of the 97pkr platform infrastructure.

12.2 Player Responsibilities. The security of your 97pkr account also depends on you. You are responsible for keeping your login credentials confidential and for ensuring that you log out of your account when using shared or public devices. If you suspect your account has been accessed without your authorisation, contact 97pkr support immediately.

12.3 Data Breach Response. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 97pkr will notify affected players and the relevant regulatory authorities within the timeframes required by applicable law.

13.1 Right to Amend. 97pkr reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, our platform services, applicable law, or our regulatory obligations. The date of the most recent revision is displayed at the top of this Policy.

13.2 Notification of Material Changes. Where we make material changes to this Policy — meaning changes that significantly affect how we collect, use, or share your personal data — we will notify registered players via the email address associated with their 97pkr account at least fourteen (14) days before the amended Policy takes effect.

13.3 Continued Use. Your continued use of the 97pkr platform after the effective date of an amended Policy constitutes your acceptance of the revised terms. If you do not agree to the revised Policy, you should cease using the platform and contact support to request account closure in accordance with the 97pkr Terms and Conditions.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a complaint about how 97pkr has handled your personal data, please contact our support team. We are available 24 hours a day, 7 days a week.

Email: [email protected]

Please include your registered 97pkr account username and a clear description of your query or complaint in all correspondence. For data rights requests, please include "Data Rights Request" in the subject line of your message. We will acknowledge your message within five (5) business days and provide a substantive response within thirty (30) days.

If you are not satisfied with our response to a privacy complaint, you may escalate your complaint to the relevant data protection authority or regulatory body applicable in your jurisdiction. 97pkr is committed to resolving all privacy concerns fairly and promptly.